When the healthcare billing service is efficient and effective, the doctor, hospital and healthcare staff can stop worrying about the financial issues and concentrate on providing healthcare service to their patients. Many bills and claims get unresolved because of erroneous CPT and diagnosis codes. Doctors are tasked on ensuring that correct and complete codes are reflected in all documents. A good healthcare billing service will ensure the complete and accurate application of all CPT and diagnosis codes. When the physician becomes confident that the financial and administrative functions are addressed by the healthcare billing services, he can focus his attention on providing the best healthcare treatments to his patients.
The billers can help in reviewing claims prior to submission to the insurance company. This ensures fewer claim denials and faster processing of the claims. If there are conflicts in codes, the billers can help physicians in determining the proper codes to be applied. Doctors rarely have time to attend seminars and get updates on revised codes. Billers, on the other hand, are always present in all seminars and presentations involving revision of old codes and introduction of new codes. They are more aware of the implications. Being cognizant of incidences in hospital and clinics, they can seek clarification on potential conflicts in the interpretation and applicability of the codes. They can also guide the physicians in defining the healthcare treatments and procedures to comply with the coding rules. These and other types of support can help the doctor be more productive in dealing with patients. He can dedicate more time to the patients. Patients feel more confident and secure when doctors give their undivided attention to the needs of the patient. Patients get worried and apprehensive when doctors rush through the consultation process without giving proper attention to their queries and concerns. With the financial issues ably handled by the billing service provider, the doctor can now give more attention to the patient, thus increasing their productivity with the patient. Patients may want to be under the supervision of a specific doctor but are unable to do so because the doctor has no more time to attend to them. The doctor will be able to accommodate more patients without sacrificing the quality time for his current patients.
The healthcare staff can also experience a better productivity performance. Some billers can assess the workflow in the hospital and clinics and introduce an optimal office flow that can increase productivity throughout the office. Some of the office work can be linked to the healthcare billing services system to facilitate entry of information. For instance, when a new patient registers at the front desk, the information can be directly entered into billing services system. Since the information is entered and reviewed by the patient, there is less risk of date entry errors. The office staff can spend more time putting the patients at ease. The healthcare billing service can offer an automated appointment system to help the office staff schedule the patients properly. When there are many patients asking for appointments at the same time, it can lead to conflicts in schedules. Questions regarding statements and bills can be coursed to the healthcare services billing section, thus relieving the office staff of that administrative burden. The office staff will be able to provide more attention to the patients.
There are productivity gains in doctors, office staff and hospitals through an efficient and professional healthcare billing service provider. Take time to review their qualifications, expertise and experience. Choosing the right one can increase everybodys productivity a hundred fold.